Category: Costs

10 Tactics to Profit Acceleration

As a business owner I know that in this day & age that you’re busier than ever – revenue and profits are critical to the survival of your business but you lack the time & resources to take your business to the next level.

I understand the need to quickly introduce effective ways to increase both revenue & profits with as little out of pocket expenses incurred as possible – these can be implemented with the smallest amount of effort, time & expense. Each strategy will impact your overall revenue and profits dramatically, even if each one produces just a 5% increase in sales.

This is the power of exponential growth – you’ll be able to see this for yourself as you implement each strategy. A 5% increase is a very conservative number – my clients often see far higher returns, but I like to under-promise and over-deliver.

Here are 10 effective strategies to achieve this growth :

1 – INTERNET MARKETING

There are numerous ways to grow your business through the internet and the possibilities are growing by the minute.

ADVERTISING – the benefit of this strategy is that you’re not limited in geographic reach and you can be highly selective with your target audience.

SOCIAL NETWORKING – this provides increased brand recognition and loyalty along with higher conversion rates because you’re being social and a cast decrease in marketing costs.

BLOGGING – zero cost to do but your time this really increases your rankings online with links.

SEARCH ENGINE OPTIMISATION (SEO) – this is the practice of getting your website ranked at the top of search engine results without advertising.

ONLINE PRESS RELEASES – provide credibility and could lead to interviews with the media, on average 1 media interview could have 5 times the impact of a paid advert.

VIDEO MARKETING – If a picture is worth a thousand words, a video can have an even greater impact on your target market.

You don’t have to be an expert in all these options, but you could do with the knowledge in house or outsource to those that do have the knowledge.

2 – DOWNSELL

Downselling means backing off from your original offer when your potential client appears to reject it – offering something less expensive or of lower quality, then once you establish the buying relationship, upselling and cross-selling at a later date.

The key idea is to get the buyer to enter into a long-term relationship by at least persuading them to buy something. It is much easier to sell to a client than to sell to a prospect.

First time buyers are always sceptical – but the fact they have come to you in the first place is something to be celebrated, therefore you have their momentary trust no matter how guarded.

For example have you ever been offered a full year membership to an online subscription or health club etc. and when you don’t take it up you’re offered a 3 month initial membership or even a 30 day free trial?

The odds of you staying or continuing to buy if you accept a downsell goes up exponentially.

Once a client enters into a buying relationship, no matter how small, you then need to think long-term as to how you can serve that customer best to keep them on board and buying.

3 – DRIP CAMPAIGN

When a prospect doesn’t buy what you sell, how many times do you follow up with them?

Small business owners focus on generating leads – but less than 1% of prospects are now buyers the other 99% are not ready to purchase at that specific time, but many could buy at some point in the future if you continue to nurture them and stay in contact with them in an ongoing basis.

Why is this important? 80% of ALL sales occur between the 5th and the 12th point of contact.

If you give up after 1 or 2 attempts then what you’re selling must not be very important!

This is where the drip campaign and follow up sequence comes into play. A drip campaign automatically delivers a form of communication to customers or prospects on a predetermined and scheduled basis.

4 – MARKETING & ADVERTISING SECRETS

Do you have a website?

Do you know for sure how many leads it generates each month?

Do you know for sure how many sales it produces each month?

Most business owners have no idea – can I show you why your website isn’t generating any leads or closing any sales. The key to success.

You must be able to enter the conversation taking place in the minds of your prospects.

or

You must be able to address the number one question on your prospects mind at just the right time.

It’s easier than you think – the question in all prospects mind revolves around 2 major points:

There’s a problem they have and they don’t want and there’s a result they want but don’t have.

CONVERSION EQUATION : INTERRUPT -> ENGAGE -> EDUCATE -> OFFER

INTERRUPT = Headline – first thing someone see’s or hears.

It must address the problem your prospects have and don’t want.

ENGAGE = Sub-Headline – 2nd thing they see or hear

It must address the result your prospect wants but doesn’t have

EDUCATE = Information you provide – presents evidence to your prospects that you and your product or service are superior in every way to your competition..

OFFER = Must create a compelling offer that makes it so irresistible your prospects can’t turn it down.

5 – JOINT VENTURES

Joint ventures involve 2 or more businesses that decide to form a partnership to share markets or endorse a specific product or service to their customer base. Usually under revenue share basis.

The key is to find partners who service the exact same type of clients that need or want what you sell. You can find other businesses in your event chain.

For example a florist can get referrals from above them in the event chain i.e. jeweller, church, wedding planner, reception venue, dress. But also pass on referrals to cake makers, cars, dj / band & accommodation.

This is a strategy that can be implemented immediately and it begins generating instant cash flow.

6 – INCREASE PRICING

Ever asked yourself how much more could I make if I simply increased my prices?

Optimising pricing is difficult and could be dangerous if you simply go for an increase of 5% across the board approach. You could lose some or all of your business.

How can you raise prices and get away with it? BUNDLING

This is the process of grouping together certain products to create packages which you then sell.

Eliminating the biggest complaint small businesses have of competing on price – you’re now offering more value. Customer shop value not price.

Bundling increases the perceived values o prospects buy more.

7 – UPSELL & CROSS SELLING

Easy & simply way to explain this strategy is using McDonalds as a case study – when you go in and order your meal, what do the staff always ask you?

Would you like to go large on that? – This is upselling

The same member of staff will then ask

Would like apple pie or a McFlurry with that? – This is cross-selling

These strategies are worth an extra $1.6 billion in revenue to McDonalds every year !

Upselling means offering a higher grade or quality or size of the item that the customer may be interested in at the point when the customer is ready to buy.

Cross-selling means offering other products or services which complement the item the customer is interested in, at the point the customer is ready to buy.

34% of prospects will buy additional products or services at the time of their original purchase if they’re asked to do so – if you don’t do it they won’t !

8 – REACTIVATE FORMER CLIENTS

Why do clients stop doing business with you? It may have nothing to do with the way you conducted business together in the past. There are many possibilities some of which could be

  •  They’ve been busy
  •  They’ve had something happen in life that has distracted them
  •  They simply forgot

Other things in life just come and get in the way – because these clients already know so much about you, unless their circumstances have changed dramatically or they had a bad experience with you in an earlier transaction, they could well be prepared to do business with you again.

As an example – a yoga studio had 200 paying members and 400 past members, so they sent an email to the past members and 30 started again giving an instant increase of 15% !

Three keys to effective implementation

  1. Clearly communicate your most compelling benefits – show them they’d be foolish not to come back to you.
  2. Make them an offer to help them feel valued and special – bundle something else in.
  3. Be systematic and persistent in your effort

Remember this is not just about the sell – you’re there to rebuild an ongoing buying relationship with your client.

9 – POLICIES & PROCEDURES

This is the most boring and non-sexy of all the strategies, but finding an impact may be one of the easiest ways to optimize your profits.

Ask yourself – are your marketing and sales processes documented so that sales are predictable?

To what extent are all your system, processes, policies and procedures in place?

Without policies and procedures your business can never maximise on all the opportunities with which you’re presented.

Policy example :

Each person in your business must write a “to do “ list at the beginning of the month – divide this into weekly action plans and then you have daily to-do lists.

The supervisor will inspect each monthly to do list, each weekly plan and daily to do list.

What do you suppose happens to the productivity of that staff member, if they know they are going to be held accountable to their own created list ? This Creates focus and keeps staff accountable much like a Business Coach for business owners.

On average this will increase productivity by 20% which in turn increases revenue & profits

This strategy takes time and hard work – and is ongoing to make sure they are monitored and adhered to, but this is the key to running a great company and to great marketing.

If you incorporate policies, procedures and rewards or consequences for your staff to follow, and you follow through on them what impact would that have on your business?

What about policies & procedures for a client call format? For follow up? Post sale reassurance? Relationship building? Enforcing upsell, cross-sell and downsell strategies? To reactivate former customers? To ensure drip campaign is working? For cost cutting? For all internet marketing initiatives?

No cost involved but your time.

10 – COST CUTTING

This is the one guaranteed way of keeping more money in your bank account. Good business owners will review their costs and try cutting those costs at every available moment.

To better get to grips with this you need to understand the difference between Gross Profit and Net Profit.

Most business owners use Net Profit to determine the extra revenue I find them – this is a mistake because net profit is determined after ALL costs are taken out.

However, adding additional revenue which does not incur an increase to fixed costs such as rent, salaries etc. will increase profits by the gross profit margin i.e. the revenue minus any direct costs eg sales commissions, credit card fees etc.

The additional revenue you gain from following my strategies will count as gross profit not net profit, but the better news for every penny you cut off your costs, goes straight to your bottom line. You get to keep all 100% of your cost savings.

Areas where you can save money :

  • Financing
  • Suppliers
  • Hours of Operation
  • Cash Management
  • Inventory
  • Transportation
  • Marketing

I’ve just explored, from a high level, 10 of the 25+ ways I know how to dramatically increase the revenue and profits for any business – I’ve kept the potential increases conservative, allowing under-promising and over-delivery this makes sure the strategies are realistic, believable and achievable.

I hope you can see that these minor increases over the 10 areas are easily attainable by any business and would more than double your profits.

If you incorporate more than 1 of these strategies, which are easily duplicated by any business, consider the exponential growth you’ll experience within your business.

If you’re ready to double or triple your profits and would like to know more then just contact me and let’s get started !

For more information and detail on this CLICK HERE

How can a Business Coach help me ?

Many businesses use a business coach. Others may be considering the benefits while some may not have any idea what it is all about. What is business coaching, and how can it help?

Business coaching is a process that can help take a business from where it is to where it wants to be. A dedicated business coach will assist and guide the business owner in growing the business, mapping out the best routes towards success and guiding them in the right direction.

A business coach differs from a consultant; while a consultant will scope a project, consider alternatives and implement the required actions themselves, a business coach equips the business owner to do it by teaching them new skills and providing knowledge of the market and the journey ahead.

THE BENEFITS OF BUSINESS COACHING

Impartial advice – While a business owner no doubt often relies on the support of family, employees and friends, ultimately, they will all have some form of vested interest. So, it can be difficult for them to be impartial. That’s where the business coach comes in. A coach can provide a confidential, objective sounding board to help solve the challenges ahead. Additionally, they can be relied upon to react to your ideas and methods honestly and tell it straight, are working on a process that could be improved.

Focus your attention – A business owner’s time and attention can be stretched in so many directions that it’s hard to focus on the key tasks that relate to your business goals. A business coach will help you to organise your tasks and schedule, leaving your business well organised and efficient and giving you ample time to work on the next stage of business growth.

Make you accountable – Sometimes it’s hard to keep promises, especially those you have made to yourself. A business coach will challenge you to achieve the objectives agreed and help you to channel your efforts towards achieving them.

Push you outside your comfort zone – When there are difficult decisions to be made or tasks to be completed, it’s easy to fall back into the comfort zone where you feel safe and secure. For many business owners, this means working in your business when you should be working on your business. A business coach will guide and support you beyond your comfort zone and push you to new heights, while also helping you develop your staff, allowing them to competently stand on the front line in your place while you’re working on growing the business from behind the scenes.

Two heads are better than one – Brainstorming ideas with your business coach can add a different perspective to your way of thinking. We all kn

ow that old saying, two heads are better than one, but a business coach can go far beyond that. A good business coach will explore your ideas from every angle, question your thinking, and provide alternative answers. This can often lead to finding better or more innovative solutions that you may not have previously considered.

Ask any successful athlete what factors contributed to their success, and most – if not all – will cite their coach as a primary influence. So why should it be any different in business?

So now you know what I do – if you’re interested in taking your business to the next level then contact me for a quick review call.

duncan.mercer@magnatec.net

Download your FREE copy of my book :

www.yourbusinessgrowth.co.uk

Or perhaps you’d like to take a look at my new online DIY academy?

www.magnatec-marketing.co.uk

 

(source : https://www.emc-dnl.co.uk/business-network-magazine/ )

Getting Smart With Costs

Being aware of your costs and buying smart is a key component of running an SME – costs can be crippling and CASH IS KING !

Let me give you an example of an internet based distribution business that with a nudge in the right direction managed to significantly reduce their annual costs.

This business sent out it’s products every day in cardboard boxes bought from their local stationary store, purely for ease of stock control – they bought them at a retail price of £3.91.

The irony of being an internet based business and not taking the small amount of time to Google search a wholesaler, set up an account and reduce their box cost by £2.36 to £1.55 is unfathomable. We’ll leave out the added saving made on fuel getting to & from the store to collect the boxes!

On top of this saving it was worth cross checking the Google search with businesses that were available on the cash back sites i.e. TopCashBack or QuidCo which both provided a further 9.45% cash back on their purchase of boxes.

The business sent out on average 5 items per day, therefore with this small amount of effort the business started saving £12.55 per day which equals £3,263 per year saving.

A saving is always nice when you’re running a business, but could there be more savings achieved with a little further investigation – of course !

The business used to use the most well know obvious choice for delivery of their items. Another internet search provided a courier broker that allows smaller businesses access to the discounted prices achieved with higher distribution numbers.

It allowed the firm to save £8.21 per parcel and delivered within 48 hours. Consider that on 5 items per day and all of a sudden there is a further saving of £41.05 per day adding a further £10,670 saving per year.

Just by getting just a little bit smart about costs, taking the time to search for better deals rather than convenience, allowed this particular business to add close to £14,000 per year to their profits.

This was just one area of their operations – a true eye opener to the statement “Look after the pennies and the pounds will look after themselves”.

I invite you to take a look at 4-5 items you always buy regularly for your business and see how much you can save, I guarantee you’ll be surprised.

When you do, come back and let me know in the comments I’d be interested to see some other successes.

 

( Source : A Pocket Guide to Small Business Success – Rob England )

WILL YOUR BUSINESS COSTS PASS THE T.E.S.T ?

WILL YOUR BUSINESS COSTS PASS THE T.E.S.T ?

Do your business costs keep you up at night? It doesn’t matter if you run a big or small business CASH IS KING & COSTS CAN KILL.

Business owners are always on the look out for ways to cut down their costs. If you reduce your costs you automatically become more profitable and will ultimately be more successful.

This isn’t always an easy task, it can sometimes require creativity, culture changes and take you to the edge of your own comfort zone. So here’s another question :

CAN YOUR BUSINESS COSTS PASS THE T.E.S.T ?

T = Telephone

E = Energy

S = Space

T = Tax

These can be 4 of the biggest costs on a business and are always the subjects that can take you our of your comfort zone.

TELEPHONE

Do you still have landlines in our business? If you answered YES take a moment to think about how many times you & your business actually used a landline in the last 6 months or a year even.

Landlines are an outdated method with which to use the communication channel of speech. I would like to reiterate that speech is still a very important form of communication in business.

Of course everyone has a mobile phone but beyond that there are numerous FREE VoIP services that can not only be used on your laptop but via smart phones as well.

Do yourself a favour get rid of the cable that is business cost noose around your neck and holding you back.

ENERGY

A huge drain on the business and of course this is not something you can simply get rid of. This is where some creativity comes in.

The world is trying to reduce the carbon footprint, as a result there are new technologies coming on to the market every day that can help reduce your carbon footprint as a business and an individual. Investigate them – ultimately, reducing your carbon footprint will reduce your energy bills.

This may well require some initial investment but to look at this over a 3-5 year period and you’ll be surprised at how it can help reduce these costs. We all know about changing lightbulbs to LED etc. but the creativity comes in on items you may think you can’t reduce, for example your IT estate – check this product out : https://www.ipmplus.co.uk

SPACE

Yes, I am talking about your office. The previous 2 points can be wiped out if you implement this point, so it works as a sliding scale really.

If the majority of your team work remotely then why keep an expensive building. If you require regular meetings / get-togethers there are plenty of options nowadays and most are better for morale of the staff if you coincide it with a social as well.

There are options for virtual offices with all the services you require e.g. postal address & handling, telephone call handling, printing even the meeting room space you need from time to time.

All the options are available to use or not and have a cost associated but all will far more cost efficient compared to keeping a building running.

TAX

The scariest subject when it comes to business for 2 big reasons :

1. It’s one of the biggest costs.

2. It has legal ramifications if handled incorrectly.

There are more and more scary words to describe the black box that is tax – avoidance, evasion, compliance & haven etc.

I am certainly not suggesting the implementation of illegal tax reduction – but do you as a business make the most of the deductions & credits available to businesses to help reduce their tax bill.

Understanding what your company is owed or can claim goes a long way reducing costs via the tax bill during and at the end of your accounting year.

So how did your business fair in the T.E.S.T. ?

Perhaps these few points are new to you or you’ve been reminded about items you’ve been meaning to sort out, either way managing your costs is a great way to keep more money in your pocket.

This is what I help my clients to do. I provide the gift of time and savings on a plate.

Get in contact with me via the website : https://yourbusinessgrowth.co.uk/contact/

Or simply connect with me on LinkedIn : https://www.linkedin.com/in/duncanmercer/

Full Company Strategic Overview

Infomatrix Enterprise Solutions Ltd are an I.T. company providing industry expert consultancy along with their unique product offering of an Information Portal called OneView.

Following a change in their ownership and board they have accelerated the R&D for their product and, last year, turned their focus to the sales of their services. Their initial low level success was a constant headache to their CEO and so they asked Magnatec to perform a review for all the elements of the business.

Subsequently, we were installed as a Consultant Commercial Director tasked with making IT cost savings and increasing sales and presence within the market.

It is fair to say that this is an ongoing engagement but the initial points tackled were :

The primary focus was around lowering costs – this was achieved by looking at all costs, where the CEO could not see the wood for the trees, as to where the money was going every month. Simple analysis of legacy and redundant services allowed an initial cost reduction on various services, this was followed up by contract re-negotiation on the services that were still required. In some instances gaining 35% lifetime discounts.

The next obstacle was to increase sales and presence within the market – this is not a simple exercise but we started making changes to the way Infomatrix were approaching certain aspects of their business. As an example we set up a monthly business development meeting to start brainstorming the approach to market and creating a sales pipeline. It took a few months to get the format, agenda & personnel right for the meeting but now it is an invaluable insight for all areas of the business.

The creation of company social media and an investment in staff training for the likes of LinkedIn etc. were done to help create presence.

This is a great success story of operational consultancy that isn’t complete – (as of May 2019) we are still working with infomatrix moving them forward on various sales and now starting to look at the organisation structure of the business, there will be more for this story ……..

Duncan from Magnatec (blue shirt) in full session with Infomatrix